Cancellation/Refund Policy

Refund, Subscription, and Workshop Policy

 

Last Updated on 15 September 2025

If your payment is debited but your order remains β€œProcessing”, you are eligible for a full refund, which will be credited back to your original payment method within 3–7 business days. During peak exam periods, high traffic may cause some transactions to be temporarily delayed or placed on hold. This is a known occurrence, and our team is continuously working to optimize the system. We regret any inconvenience this may cause and appreciate your patience.

1. Money-Back Guarantee & Subscription Policy

To qualify for a Money-Back Guarantee, you must meet the following conditions:

  • Active Enrollment & Commitment: Enroll in the course and commit to completing all study modules, attending live sessions, and engaging in assignments and projects.
  • Course Completion: Successfully complete all required modules, evaluations, and practical work/projects, including passing the internal evaluation.
  • Career Engagement: Demonstrate efforts to apply the course learnings, such as job applications or networking.
  • No Interruptions: Avoid suspending or dropping out midway. Extended breaks without prior consultation will disqualify you from the guarantee.

We Do Not Entertain Any Refund. 

Subscription Payments: Once a subscription payment is processed, it is final and non-refundable. This policy applies to all subscription-based payments made for the use of our tools or services.

2. Workshop & Batch Change Policy

  • Batch Change: Request a batch change at least 48 hours before the course starts. If the new batch has a higher fee, you will need to pay the difference; if it has a lower fee, a credit note will be issued for future use.
  • Candidate Transfer: Transfer your enrollment to another person at least 48 hours before the course starts. The completion certificate will be issued only to the attending candidate.

Important Notes:​

  • Batch changes and transfers must be requested 48 hours before the course start date.
  • Subscription payments are non-refundable.

For inquiries or assistance, please contact xsiyne8@gmail.com .

 

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